Returns & Exchanges
We want you to feel beautiful in your V. Chapman pieces, which is why we offer a 14-day return window for all unworn items with original tags attached. Please note that a restocking fee applies to all returns to ensure the care and quality of our delicate garments.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack your items in their original packaging, ensuring all designer tags and security ribbons remain intact and undamaged.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, then drop off your package at any authorized carrier location.
- 4.Inspection and Refund
Once our atelier receives and inspects your return for quality assurance, your refund will be processed to your original payment method within 7-10 business days.
